Natural vs Natural "Plus"

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    Good morning from a dusty China this morning.

    As most of you know, I sell some of my wares here in China and for some strange reason, my customers walk around calling my stash “holistic”, “organic”, “natural” and to really drive me bonkers, “chemical-free”. And before I forget, yes, they even say other things like, “cruelty free”, “preservative free” and more.

    My knickers aren’t in a twist, I am just curious. I don’t state my products are any of those I mentioned above and more. Simply because they aren’t. They are not organic (I really really really don’t beleive anything can be organic so how could I say that?), my products certainly contain lots of chemicals (doesn’t everything?), I use a preservative and don’t hide it. If my face and my arms and legs could talk the would be shouting about how cruel I have been to them over the years-does that count?

    But my customers do. I try to explain to them the way I think and it goes in one ear and out the other.

    There’s no FDA/EU/Health Canada standard, most just say you cannot falsify (calling something organic when it’s not) so I’m confused and sitting here scratching my head. Do I take what they think these terms mean and go with it throwing my anal retentive nature out the window?


    That is a hard question to answer, Barb! I always want to educate people on what those labels really mean, etc….but most people A) hear what they want to hear and B) are judging something based upon their own perceptions and knowledge, which is media and Internet based. Not that that is a bad thing, but what you type into a search engine on the internet drives the information you will get back. So……see where I’m going with this?? Maybe a diplomatic way to respond is to tell your customers what it IS and basically ignore the comments the customer is making. “Is it organic?” “It is handmade with quality ingredients and minus many of the ingredients you can’t pronounce.” Or something like that. “Is it chemical free?” “I handmake my products with quality ingredients without fillers.” Haha! I could play this game all day! “Is it natural?” “It is handmade with quality ingredients and it worked great the last time I took my rocket ship to Mars.” It doesn’t matter what you say sometimes. People aren’t really listening anyway.

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